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I had a very pleasant experience. All of the assistant’s were helpful, kind & professional! 😊

I have been going to Crossroad Dental for about eight years. I’ve always had a very good Experience. On my most recent visit, I had a truly above and beyond experience thanks to his dental assistant, Bo. Bo is an absolute gem. She assisted Dr. Clayton during my crown procedure, and from start to finish she made me feel completely comfortable and genuinely cared for. When the office got cold after a couple of hours, she brought me a blanket without me even asking. That small act said everything about who she is. Bo is kind, reassuring, and attentive in a way that is rare. She didn’t just make me feel like a patient — she made me feel like family. She sets the bar high for what customer service should look like in a medical setting, and she is a true asset to Dr. Clayton’s team. If you’re looking for a practice where people actually care about you, the people like Bo are exactly the reason why.​​​​​​​​​​​​​​​​

Overall pretty good experience as a new patient who was due for a cleaning. Good customer service booking the initial appointment and no mention of any out of pocket costs after they collected my insurance information. The day of, I was told it would be $70 for X-rays and I had some questions about the insurance with the female receptionist that could have been handled better but not a deal breaker. Once the appointment had started, the rest of the staff was very professional and polite. Only reason for the 4 star was due to the waiting in between each task and overall cost. After my 1.75 hour appointment (a good portion of the time was spent waiting), I went out to my vehicle to see an advertisement for new patients for a cleaning and xray for less than what I paid for just X-rays. Felt like there could have been more transparency and explanation for my initial questions about the cost. Would absolutely recommend this practice to a friend or family.